Frequently Asked Questions

What is 9fiftyfour Social?
We are two best friends who combined our strengths and created a premium social media management company specializing in content creation, strategy, and engagement to help businesses grow their online presence and connect with their audiences. Read more about us here!

What services do you offer?
We provide tailored social media packages, including content creation, strategy, analytics, ad management, short-form video production, photography, and more. Our services are suited for businesses who are just starting to expand their social media presence as well as established businesses looking to delegate their social media accounts.

What sets you apart from other social media management companies?
There are a few things we feel make us the best fit for your business. First, our packages are all customizable, tailoring our services to exactly what you need. Second, the team behind 9fiftyfour has over a decade of experience in creative fields and has worked with some of the biggest companies and names in entertainment today. Finally, we pride ourselves on honesty and good service to our clients. Everything we do is for your benefit, no hidden fees or costs, and we’re more than happy to discuss any of our services with you in detail if you have any questions.

How much does your services cost?
Our packages start at $1,225 per month but can be tailored to your business’ needs.

What’s included in your packages?
Our packages vary by level (Essential, Deluxe, Elite, Enterprise) and include services such as content creation, analytics reports, ad management, and more.

Check our Services Page for detailed comparisons.

How do I get started?
Start by reaching out via email or phone through our contact page, or schedule a free consultation. We’ll get to know you and the goals of your business, and recommend the best package for your needs.

Do you offer customized packages?
Yes! While we offer predefined packages suited to most businesses, we can tailor services to your specific needs. Let us know your requirements during our consultation, and we’ll create a plan just for you.

What platforms do you manage?
We specialize in Instagram, X, TikTok, Facebook, LinkedIn, and YouTube. If you have other platforms in mind, let us know during the consultation.

Do you require a contract?
Yes, we require a minimum 3-month commitment for all packages to ensure you see meaningful results. Contracts are month-to-month and can be paid in advance.

What is your cancellation policy?
We hope you never leave us, but we understand things can change. To cancel, we require a 30-day notice in writing and upfront final payment and no balance owed. This allows us to continue working with you for a final month as we transition your accounts back to you without disruption.

Do you handle content creation and posting?
Yes, we use high-quality camera equipment, industry-standard software, and best practices to create content, including photos, videos, and graphics. We also handle scheduling and posting to your social media platforms designed for maximum engagement and reach.

Can you use content I provide?
Absolutely! If you have photos or videos you’d like us to use, we’ll incorporate them into our social media strategy.

How often will you post for my business?
Posting frequency depends on your package. We post across all of your platforms we manage. We offer options from 3 posts per week per platform to daily posts.

How often do you record content?
An exact schedule will vary depending on the needs of your business and our availability. We can generally gather all content we need 2-3 times per month, but we will work with you to determine a schedule that works for your business.

My business has an event coming up. Can you be there to gather content?
Sure! We ask that you provide ample notice regarding the date and time to ensure we can be available. We cannot guarantee being there for your event but we will make every effort to ensure we are available. The earlier you tell us your needs, the greater the odds we can be there. You are always welcome to record your own content and send it to us if we can’t make it.

How do you track results?
We provide detailed analytics reports that include metrics such as reach, engagement, and conversions. We also provide insights and suggestions to improve the metrics you care about. Reports are sent monthly or bi-weekly, depending on your package.

How long does it take to see results?
While some improvements are noticeable within the first month, significant growth and engagement typically take 3–6 months, depending on your starting point.

Who owns the content you gather?
You do! All content created during our working relationship remains your property once payments are complete. We reserve the right to use content created in our portfolio or promotional materials unless explicitly prohibited in writing.

What if I only need one-time services?
We do offer one-off services like photoshoots, video creation, or social media audits. Contact us for more information.